Results presentation trend study

Trend study Procurement Complex Services - on the way to more digital process quality?

Where do companies stand in their digitalization process in whose procurement portfolio complex services make a strategic value contribution? In the context of a rather material-driven e-procurement discussion, we have focused in a 2018 trend study on the procurement of complex services and the associated particular importance of service descriptions and specifications.

The focus of the study, in which 102 participants from German companies took part by completing an online questionnaire, was on data quality and the question of the status of the integration of data, processes and systems.