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With Futura Solutions safely up to the top –
into the cloud and to SAP

Solution consulting

In our projects, we repeatedly notice how important the specification of the requirements is. An understanding of the overall process requires that we do not think in terms of individual functional areas when looking for solutions – especially when interaction with SAP and the procurement and processing of services are involved. This is exactly where we support you with our consulting approach, which combines specialty and process consulting with a focus on best practice in a solution-oriented manner. The result: a concept that is ready for implementation instead of an armchair consulting solution.

Implementation and training

Faster and more efficient processes are not only a result of working with FUTURAsup>®. It is also our ambition for your way towards implementation. We are always happy to prove that SAP integration does not necessarily have to be time and resource consuming: FUTURA® is ready for use within a few weeks. This is possible thanks to standardized SAP integration modules and a firmly defined implementation method.

Enterprise level support and individual case support

FUTURA is used all over the world. It is understood that our support team is prepared for this and provides multilingual assistance. Our 6-member hotline team assists FUTURA users and their suppliers in six languages – by email as well as by phone. To enhance the convenience and efficiency of our support service, we are using a ticket system.

Different levels ensure fast solutions for support requests:

– Telephone support for technical problems

–  Direct e-mail support by IT experts

–  Remote support via remote maintenance

Dekografik Support

Your direct line to us

A FUTURA-expert will gladly answer your questions
+49 611 33 460 300

Message

More information needed? Please don´t hesitate to contact us

User help

You need help? Our support-team will help you gladly
+49 611 33 460 460