Analysis, implementation, introduction and support: As an out-of-the-box solution, we arrange your quick start with FUTURA in 4 concrete process phases. The standardized analysis phase clarifies your requirements by illustrating your essential business workflows and defining the scope of delivery and services. After implementation, this clarification is incorporated into the subsequent training concept for the introductory phase and afterwards into the ongoing support.
Organization in the form of a project management committee staffed with representatives of the client and Futura Solutions has proven successful and ensures a smooth project operation. It monitors the progress of the project and verifies documentations in each stage. The likewise bilateral project administrators are planning and managing all activities and report back to the project management committee.
The client assigns Key-users per subsection. Their main tasks consist of contributing to analysis, conceptual design and application tests, acceptance after operational readiness and accumulation of know-how for the subsequent internal aftercare.
We put great emphasis on your specific requirements. We work out the basics together in a workshop – which will also give you the certainty that your performance requirements are clearly described, structured and fixed and make sure that you receive exactly what you need for your daily work. What matters is that FUTURA adequately covers your company-specific requirements. The analysis of requirements consists of three stages. The actual state analysis examines the systems and processes in use, and takes into account the data transfer from the legacy systems. The target concept systematically captures the business processes as use cases.
The implementation concept is based on the use cases provided by the target concept and describes in full detail, down to the functional level, the individual processes and requirements which have to be replicated by FUTURA on the client’s side. This also implies a description of how to organize the interconnection of the different systems as well as the way data exchange is to be carried out among them.
The implementation begins with a basic system check. This on-site appointment aims at creating the necessary conditions for a smooth implementation of the standardized SAP integration modules and for instance, to identify potential modifications to the SAP ERP-system that deviate from the standard. In addition, the channel used by the systems to communicate is coordinated and specified, since everything must be reliable and meet the requirements of the client.
The results are recorded in a protocol. The latter is the basis for implementation and serves as a guideline for the technical rollout. The transport request is customized according to the specifications determined during the analysis phase and the definition of the business workflows. Communication between the systems is established and the basic customizing is carried out. Web services are installed; document types and message control are maintained. Subsequently, quality assurance, approval for transport into other systems (quality assurance system (Q-system), productive system (P-system)) and the assessment of operational readiness follow.
In the area of training, the train-the-trainer-approach has proven itself in practice. Selected people with thorough knowledge related to the company and its workflows are trained as key users. After going live, they work closely with Futura Solutions consultants and help users in their company throughout the project term. Training material is usually organized in role-specific categories. It is advisable to use the implementation concept in order to derive procedural instructions for the individual stakeholders. The training material contains a chart of the business workflows and annotated screenshots of features that are relevant to a particular role.
After FUTURA has been introduced, the support team is available free of charge to all users, including bidders and suppliers, in order to obtain optimal work results. After a period of approx. three to six months, a first review date is scheduled to inspect the introduced process sequences together and to identify issues that require further optimization.
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From a digital construct towards a workflow engine