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Best Practice

From analysis to integration – we combine process-oriented thinking and fixed procedures

The fast route to your goal leads across the shortest bridges – to the cloud as well as to SAP. Our consistent best-practice approach and our long project experience make it possible. We rely on this in our consulting as well as in the implementation standard of the FUTURA® rollout.

Consulting

In our projects, we realize again and again that the specification of the requirements is crucial. When focusing on the entire process, it is essential not to think in terms of individual functional areas when it comes to finding solutions – especially not when interaction with SAP is involved. This is exactly where we support you with our consulting approach which combines specialist advice and process consulting with a focus on best practice in a solution-oriented manner. The result: a solution that is ready for implementation instead of an armchair consultant’s solution.

Roll out

Faster and more efficient processes are not just a result of working with FUTURA®. This is also our aspiration for the implementation of FUTURA®. With our defined modules of consulting, implementation, introduction and subsequent support, we lead projects purposefully and quickly to the go-live.

FUTURA cloud model

100 percent modular scalability according to your requirements and quickly ready for usage – without highly available hardware on your part or effort due to server administration, software installation and updates. Cloud-based service procurement made and hosted in Germany and certified according to ISO / IEC 27001 covering the entire company.

Standard of integration

Only a real-time continuity and the combination of technical planning data and commercial bookings will enable active control. The depth of the connection is crucial. We love to prove again and again that SAP integration does not necessarily have to be time and resource consuming: FUTURA® is ready for usage within a few weeks. This is possible due to its standardized SAP integration modules.

Work properly with FUTURA

Instruction and training

Icon Schulungsunterlagen / Training materials

Training material

The extensive training material is organized in role-specific categories. It makes users familiar with basic functions in the corresponding software areas.

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Online trainings

Role-specific, standardized training courses allow room for practicing to consolidate knowledge. Individual training courses to deepen the knowledge usually follow within four to six weeks.

Icon Präsenzschulung / On-site training

On-site training

In most cases, user or train-the-trainer courses on-site can be useful. Processes and entries for example, can be trained most effectively while having access to the own SAP ERP-system.

Multilingual lineup

Our support service

FUTURA is being used all over the world. Of course, our support-team is prepared for that and can offer multilingual help. By now, our hotline is offering assistance in six languages.

Support hours:
Mon–Fri 8:00 a.m. – 6:00 p.m. MET

Over the telephone:
DE   +49 611 33 460 461
EN   +49 611 33 460 462
FR   +49 611 33 460 463
ES   +49 611 33 460 464
PT   +49 611 33 460 465
IT    +49 611 33 460 466

via e-mail:
support@futura-solutions.de

Dekografik Support

Your direct line to us

A FUTURA-expert will gladly answer your questions
+49 611 33 460 300

Message

More information needed? Please don´t hesitate to contact us

User help

You need help? Our support-team will help you gladly
+49 611 33 460 460